jobs in emirates Customer Service Representative - Agro Trading #jobs in emirates

jobs in emirates : Customer Service Representative - Agro Trading



jobs in emirates Customer Service Representative - Agro Trading

description :jobs in emirates Customer Service Representative - Agro Trading


  • Manage large amounts of incoming phone calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Details

Posted Date: 2023-12-09
Job Location: United Arab Emirates - Dubai
Job Role: Customer Service and Call Center
Company Industry: Financial Services
Monthly Salary: US $2,000

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