#Walk-In Interview for Call/Contact Centre Agents - Friday, 7th April-10AM-1PM - Parisima Talent jobs in emirates

jobs in emirates : Walk-In Interview for Call/Contact Centre Agents - Friday, 7th April-10AM-1PM - Parisima Talent



jobs in emirates Walk-In Interview for Call/Contact Centre Agents - Friday, 7th April-10AM-1PM - Parisima Talent

description :jobs in emirates Walk-In Interview for Call/Contact Centre Agents - Friday, 7th April-10AM-1PM - Parisima Talent


  • Handling member / provider and Primary Insurance Companies queries promptly and provide accurate information relating to medical cases.
  • Maintain call center turnaround times and ensure high quality of service is provided to our members, providers and Primary Insurance Companies.
  • Actively solicit and gather customer feedbacks in order to improve service levels. Use multiple channels including (but not limited to) periodic customer satisfaction surveys and personal interactions.
  • Explore innovative ways to open channels and gain loyalty of the insurers and insured members.
  • Primary channel for receiving complaints from customers, insured groups and payers. The complaints could come through different channels like email, telephone, online complaint lodging systems.
  • Contribute innovative ideas and participate in various programs to gain loyalty of the insurance companies and insured members, for instance arranging for free medical check-ups, talks by renowned doctors at client premises among other initiatives.
  • Ability to multi-task across customer service functions.
  • Ability to deliver quality outreach program with an effective reach within reasonable timelines set


Job Details

Posted Date: 2023-04-07
Job Location: Dubai, United Arab Emirates
Job Role: Customer Service and Call Center
Company Industry: Human Resources

Preferred Candidate

Career Level: Mid Career

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