#Service Advisor - Al Futtaim Group jobs in emirates

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jobs in emirates Service Advisor - Al Futtaim Group

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Future Opportunities for UAE National - Service Advisor (Customer Service) | Toyota & Lexus

Overview of the role

We are currently looking for competent & performance driven Service Advisors (Customer Service) to work with our Toyota & Lexus Team across the UAE. Service Advisors are the first contact for customers in the Workshop, you are the image builder for the Service Department and present a picture of faith and confidence. 

 

This is a full-time permanent role with Al Futtaim Group. It will work 5 days a week with 2 days off. Working hours are from 8:30 am to 5:30 pm. You will also earn attractive incentive on your good performance.

 

What you will do

  • Ask Question and record customer requests without delay
  • Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
  • Empathize and clarify customer requests.
  • Check workshop situation and promise delivery time.
  • Check and ensure accordance of invoice and work performed.
  • Inform customer after work completion and agree pick up time.
  • Clear explanation of the job done and invoice and guide to the cashier.
  • Promotion of value-added services
  • Resolution of Customer concerns at the earliest time and ensures satisfaction.


Job Details

Posted Date: 2023-03-26
Job Location: Dubai, United Arab Emirates
Job Role: Customer Service and Call Center
Company Industry: Accounting

Preferred Candidate


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